Frequently Asked Questions
Everything you need to know about our gourmet salt water taffy.
What makes Taffy Town taffy different from other brands?
We use a unique whipped process rather than a traditional pull method. This results in a softer, fluffier texture that melts in your mouth without sticking to your teeth.
Is your taffy gluten-free and nut-free?
Yes, all of our taffy is gluten-free. Our factory is also a tree nut and peanut-free facility, making our treats safe for those with nut allergies.
How long will my taffy stay fresh?
When kept in a cool, dry place, our taffy maintains its peak freshness for up to 6 months. We recommend keeping it out of direct sunlight and extreme heat.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times vary based on the destination and order size.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
Can I place a custom order for events or weddings?
Absolutely! We offer bulk purchasing options and color-coordinated selections perfect for candy buffets, wedding favors, and corporate gifting.